These Terms govern access to RiskVantage’s website, demonstrations, and AI-powered risk management platform. By using the service, the customer confirms authority to bind its organization.
1. Service description
RiskVantage provides software that aggregates customer-selected information, applies configurable risk analysis, and presents dashboards, alerts, workflows, and reports. The service supports governance decisions but does not replace professional, legal, financial, or security advice.
2. Accounts and access
Customers must provide accurate registration information and keep credentials confidential. Administrators are responsible for assigning appropriate roles, reviewing access periodically, and promptly notifying RiskVantage of suspected unauthorized use.
3. Customer data
The customer retains ownership of data submitted to the platform. The customer represents that it has the rights and permissions needed to provide that data and instructs RiskVantage to process it to deliver, secure, and support the service.
4. Acceptable use
Customers may not use the service to violate law, infringe rights, introduce malicious code, probe systems without authorization, circumvent security, or create a competing service from the platform. Automated access must use approved interfaces.
5. AI outputs
Risk scores, alerts, summaries, and recommendations are probabilistic outputs based on available information. Customers must validate material outputs, apply human judgment, and remain responsible for decisions made using the service.
6. Fees and billing
Paid plans are billed according to the order form. Fees are exclusive of applicable taxes and are non-refundable except where required by law or expressly stated. We may suspend overdue accounts after reasonable notice.
7. Confidentiality
Each party must protect confidential information using at least reasonable care and use it only for the relationship. This duty does not apply to information that is public, independently developed, lawfully received, or required to be disclosed.
8. Intellectual property
RiskVantage and its licensors retain all rights in the platform, models, documentation, designs, and improvements. We grant the customer a limited, non-exclusive, non-transferable right to use the service during the subscription term.
9. Availability and support
We operate the platform with commercially reasonable care and publish support channels in the customer’s order materials. Planned maintenance will be communicated where practicable; service levels apply only when expressly included in an order form.
10. Suspension and termination
Either party may terminate for material breach that remains uncured after notice. RiskVantage may suspend access where necessary to address security, legal, or operational risk. On termination, access ends and data is handled according to the order form and retention obligations.
11. Warranties and liability
The service is provided as described in the applicable order form. To the extent permitted by law, neither party is liable for indirect losses, and each party’s aggregate liability is limited to fees paid or payable for the relevant period, subject to carve-outs required by law.
12. Governing terms
These Terms are governed by the laws of France, without regard to conflict rules. The courts of Paris have jurisdiction, subject to any mandatory consumer or data protection rights.